Advance Payment – Within the given time frame, a deposit of 25% of the total invoice will be required (unless agreed otherwise in specific cases after due consideration) to proceed with the reservations and send you a status report.
Balance payment- The balance payment can be made by remittance or upon arrival in India (unless specified otherwise, in a specific case).
Modalities of payment- All payments can be made valid verifiable Visa, Master Card or American Express via our Secure Server or via Online Transfer (NEFT- up to INR 02 Lakhs/ RTGS- more than INR 02 Lakhs) to our bank account (details will be provided upon knowing your choice to pay by Online Transfer). Upon arrival in India payment can be made either by USD Cash or travellers cheques or CC/ Db Card.
Amendment – Kindly try to firm up your plan before forwarding advance. Era Tours will try to accommodate your request to the extent possible. However, the changes will be subject to certain amendment / administration charges.
Cancellation and Refund – Cancellation must be notified in writing to Era Tours & Travels. The Hotel cut offs given to us will apply & any cut offs/ retention charges offered by the hotel while giving us special rates for the guests will also apply.
In addition, the following charges will apply:-
• Cancellation more than 60 days prior to start date of tour – 10% of total tour cost OR USD 150 per person whichever is greater
• Cancellation less than 60 days but more than 30 days prior to start date of tour – 25% of tour cost OR USD 300 per person whichever is greater
• Cancellation less than 30 days but more than 15 days prior to start date of tour – 50% of tour cost OR USD 600 per person whichever is greater
• Cancellation less than 15 days prior to start date of tour – 100% of tour cost.
In India, the standard check-in time is 1400 hrs / check-out time is 1200 hrs (noon). Early check ins & late check outs beyond certain time limits are chargeable. Please be specific while forwarding flight details if you need the same & willing to pay for the extra half or full night as the case may be.